Can I send the listing before booking?
Yes. Send the listing and suburb first so we can confirm availability, access and the right inspection package. A vehicle assessment requires a paid inspection.
Who actually inspects the car?
A qualified, dealership-trained vehicle inspection specialist carries out the inspection and prepares your buyer-side report.
What is the difference between Essential and Premium?
Essential covers the core mechanical, safety and diagnostic checks, PPSR, photos and videos of key findings, a digital report within 1 hour and a direct inspector call. Premium includes everything in Essential, then adds a full body detailed assessment, supported live-data analysis, odometer consistency checks, detailed interior and trim assessment, and a full exterior and interior video. Plus includes everything in Premium, then adds repair-cost, price and negotiation guidance.
How quickly will I receive the report?
Your digital report is delivered within 1 hour of the on-site inspection being completed. Your inspector will also explain the key findings directly.
Do you inspect EVs and hybrids?
Yes. Your inspector is EV-certified and can inspect accessible vehicle systems, warning messages, charging components and visible high-voltage battery or underbody concerns. A standard mobile inspection does not claim independent traction-battery State of Health testing unless that service is specifically included.
Do you include photos and video?
Essential includes photos and videos of key findings. Premium includes everything in Essential plus a full exterior and interior video. A full road-test video recorded hands-free using Meta smart glasses is available as a +$30 add-on where safe, legal and permitted.
Do you road test the car?
Yes, wherever it's safe, legal and permitted by the seller or dealer.
How do I book?
There is no booking form. Send us the listing and suburb and you are connected directly with your inspector from the first message. We confirm the package, seller access, timing and payment with you directly.
Can I message my inspector after the inspection?
Yes. Follow-up clarification about the inspected vehicle is included. Message the inspector who checked the car to understand a finding or discuss the seller’s response. Replies are subject to availability. Further testing, specialist diagnosis or another vehicle inspection is quoted separately.
How do I pay?
Pay by Apple Pay, Google Pay, card, PayID or bank transfer. Payment is arranged when we confirm your booking, before the inspection. No cash needed.
Can an inspection guarantee the car will never have problems?
No honest inspection can promise that, and you should be wary of anyone who claims otherwise. Our inspection is designed to help reduce your risk by identifying issues that are reasonably detectable at the time, so you can make a better-informed decision.